Getting Active at Brio

Wondering how we’re operating in a post-lockdown world?

If you’re a new member, trying us out on a 7-day pass or thinking about joining, you may have some questions on how the world of fitness works at the moment. Here you’ll find absolutely everything you need to know about getting active at Brio, from how to book sessions through to visiting the centre.

Facilities Available

We’ve worked hard to get as many facilities open for customers as possible. Currently, we’re able to provide the following:

Gym sessions
Welcome workouts
Lane swimming
Family swimming
Swimming lessons
Racquet sports

Find out more about the specifics of each of these here.

Bookings

To ensure our centres can run as smoothly as possible, all activities will need to be pre-booked online, via the app or by phone. PAYG customers will need to pre-pay online too. We won’t have reception desks so won’t be able to let anyone in who hasn’t already booked for a session. Bookings can be made 7 days prior to an activity taking place.

Book Online

Gym sessions are limited to 55 minutes, with 5 minutes to leave the building after your workout.

Swim sessions are 45 minutes with 15 minutes to use the changing facilities before you leave.

Classes are all in new areas and may mean entering through different entrances, remember to check the timetable before you arrive to make sure you arrive at the right door.

Safety Measures

Each centre will now have multiple entrances, each with its own pathway through the centre to its corresponding area or activity. Exits will work in the same way.
Every activity on our timetables will display an entrance next to it – Make sure you arrive and wait at the corresponding entrance to be allowed into the centre for your activity.
Changing facilities will only be available after swimming sessions, for a 15 minute period. After this, you’ll be led through the corresponding exit out of the building.
Swimmers will arrive and leave their clothes and belongings in a basket on poolside.
Toilets will be open to all customers but the toilet entrance door will remain open and only one customer is permitted at a time.
We ask that you wear a face-covering at all times inside of our centres to help keep everyone safe. You won’t need to wear one when undertaking your activity.
We’re monitoring government guidelines and are working in accordance with their guidance on face-covering types as well as exemptions. Our team will always remain welcoming to you, and if you’re ever unsure of anything then feel free to ask.
Racquet sports are limited to people from the same household or same bubble
Full details can be found here.

We know this is might seem a bit strange so we’ve put together some handy guidelines below that cover your new journey through a Brio centre. Please give these a read before your first visit.

Your New Brio Journey

Before Your Visit

Pre-shower for your swim session at home as showers are only available after swimming.
If you’re coming straight from work, please bring wipes to remove makeup and perfume/aftershave.
Please arrive in your workout gear, or with your swimming costume on under your clothes as changing rooms are only available after swimming sessions.
If you’re doing a fitness class, please bring along your own mat.
Bring enough water for your full workout as water fountains will not be in use.
Minimise personal possessions as lockers will not be available.
You need to arrive on time for your session at the designated entrance as doors will close 5 minutes after the session begins. Try not to arrive more than 10 minutes early if possible, this allows us to maintain safe social distancing.
Car park barriers will all be open so you can drive straight in, with the exception of Northwich Memorial Court. We advise you to have gloves and/or sanitiser to operate this barrier.

While You're Here

Your session will have a designated entrance by it in the timetable so this is where you’ll need to enter the building.
Please remove gloves upon entering the building and sanitise your hands.
We need your help to keep our buildings COVID Secure, so we ask that you wipe down gym kit before and after you use it.
Towels are not permitted in the gym, and programme cards will not be available. Premier, WorkFit and Concessionary members can set their own programmes on the mobile app with the new workouts feature.

On Your Way Out

Please follow the one-way system and leave in an orderly fashion
We’ve worked hard to ensure our buildings are safe and hygienic for you. If you have any feedback or suggestions then please contact us.

Additional Information

For more information on all the sessions we’re currently running, visit our Welcome Back page.

Got a question? Check out our FAQ’s and see if it’s already been answered!