Updates regarding COVID19
Current Status: We’re thrilled to announce that we’re planning on reopening our doors on Monday 12 April, ready to help you get active!
It’s worth remembering that this is a provisional date and is subject to confirmation from the government. In line with the guidelines, we’ll be opening our centres for gym, swim and racquet sports, along with outdoor activities. Fitness classes will follow on the provisional date of Monday 17 May.
Please visit our Welcome Back page for more details.
We’ve put together some useful information for working out from home, scroll down for details!
Thursday 30 December 2020
Following Cheshire West and Chester entering Tier 4, all Brio leisure centres and entertainment venues will be closed from Thursday, 30 December.
Tuesday 16 March
Good news! Our centres have a provisional reopening date of Monday 12 April!
That means we’ll be opening our doors on that day and welcoming you back for gym and swim activities. Fitness classes will be returning in-line with government guidelines, on the provisional date of Monday 17 May.
For full details, see our Welcome Back page.
Stay Active at Home!
Being at home doesn’t mean you can’t keep active! We’ve put together a list of resources to ensure you can keep fit while staying safe indoors:
YouTube Channel – We have a big library of online workouts available on our YouTube channel, split into playlists so you can easily find what you’re after!
Les Mills On Demand – We’ve teamed up with Les Mills to keep delivering you workouts at home and for a limited time, you can even get a 30-day FREE trial to their on-demand service when you follow this link. If you find you’re loving it, we’ve managed to grab you a discount too! Join through our exclusive Brio Leisure link and you’ll save a third on the monthly fee, now just £7.94. This fee is paid directly to Les Mills, Brio Leisure do not control or manage these payments and this digital membership would sit outside of your current Brio membership, see their website for full terms and conditions.
Search for your local centre on Facebook to see what they’re doing!
Frequently Asked Questions
What should I do if I'm showing signs of Covid-19?
If you are showing any signs or symptoms of coronavirus (COVID-19), please do not visit our centres, get tested for the virus and self-isolate whilst you await your results, and of course if you test positive for the virus.
Can I freeze my membership?
We will be freezing everyone’s memberships automatically until our centres re-open, so don’t worry about rejoining or cancelling! You’ll get instant access as soon as our doors reopen.
It’s important you don’t cancel your membership or your direct debit. If you do this it means we are unable to restart your membership automatically, which will prevent you booking or getting back into our centres as soon as we can reopen.
What's happening with my membership?
For monthly Direct Debit members, if you paid on Monday 2 November then you’ll be credited to your December payment instead.
Annual members: your membership will be extended based on the length of the closure and the remaining time on your membership.
I'd like to cancel my membership, how do I do this?
Just contact your local centre and let them know you’d like to cancel.
As above though, there’s no need to cancel as we’re automatically freezing everyone. This ensures you’ll be able to get right back to working out as soon as we’re open!
What about swimming lessons?
We are freezing all swimming lessons, which guarantees the same lesson day and time as and when we re-open. Any lessons that will fall during lockdown will be used to reduce your next payment. For those who have pre-paid, the current number of lessons you have left on your account will stay the same when we re-open.
It’s important you don’t cancel your lessons or direct debit. Doing so will mean we can’t automatically restart your lessons as soon as we open, and will lose your child’s place in their lesson.
How do I keep up-to-date with email updates?
Just click here and pop your email address in!