Updates regarding COVID19
Current Status: As you’ve probably seen by now, Cheshire West and Chester are currently in National Lockdown and this means, unfortunately, we have had to close our doors once again.
Our centres will be closed from 31 December 2020 and will remain closed until government guidelines are updated or until the borough is able to reduce its risk status.
All memberships will be frozen during this closure period and will automatically be unfrozen once we reopen our centres! Please remember not to cancel your direct debit as this will prevent us from reactivating your account when we reopen and will delay booking sessions as well as your access to the centres.
Swimming lessons will also will be frozen; please do not cancel your swimming lessons or your direct debit as this may mean you won’t be able to have the same time once they restart.
Unfortunately, your Direct Debit is already set to be taken in January and we are unable to now stop this with the banks, but rest assured, you won’t lose any prepaid time, we’ll move this to be used when we reopen. In the meantime, please do not cancel your direct debit at the bank as this will prevent us reactivating your account when we reopen and may delay your access to booking and accessing our centres.
Should you wish to cancel your membership, please contact the team using our online contact form here.
We’ve put together some useful information for working out from home, scroll down for details!