Fantastic new ticket booking system launching soon!30 Mar

Fantastic new ticket booking system launching soon!

At Brio Leisure, we’re always on the lookout for ways to improve your customer experience!

Recently we undertook a big upgrade to our Online Bookings system, to make it all much more user-friendly and easier to navigate. We’re now following this up with a fantastic change to our Ticket Booking system, which will give you even more options when booking shows.

This new system is called TicketSource, and brings with it a host of new features, which will make purchasing tickets faster and more intuitive. As well as being much easier to navigate and optimised for viewing on mobile devices, you’ll get added security as TicketSource is a member of the Society of Ticket Agents and Retailers, so follows all the best practices.

More excitingly though, there are now more options than ever for purchasing and receiving tickets. The big one is the arrival of e-tickets, which eliminate any sort of delivery charge. You simply get an email, which we then scan upon your arrival – it’s that easy! Alongside this there’s also mobile tickets, Apple Passbook, and the traditional posted ticket.

As for payment, as well as accepting major credit and debit cards, you’ve also now got the option of using PayPal for an extra layer of security and convenience.

As well as all these fantastic changes, the new system also allows us to develop member offers and discount codes too, so keep an eye out for them coming soon!

As part of using this new system, there will be a few small changes to the fees and charges associated with ticket sales. There will be a small booking fee of 45p + 2.5% per ticket, however if you wish to avoid this fee then you can always get your tickets from the venue itself. There are also some small charges associated with card processing, PayPal payments and postage.

We’ll be moving to the new system very shortly so we hope you’re pleased with the improved service we’ll be able to offer!

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